Fitriani, N., Karina, Y. and Adelina, R. (2023) “Maintaining Bank Customer Loyalty during Covid-19 Pandemic through Promotion, Service Quality and Customer Relationship Management”, Adpebi Science Series . Available at: https://adpebipublishing.com/index.php/AICMEST/article/view/200 (Accessed: 10 August 2025).